When changing to a new payroll software provider there are many factors to consider. Not only will you have to think about the benefits it can bring to your business, but you will also need to decide whether it is the right time to change. What budget do you have and will this put a strain on your staff to learn a new system?
As a payroll software provider, we have many clients who purchase our Zeelpayroll software at different stages, and with that in mind, we have some top tips on when to know and what to consider when choosing a new payroll software provider.
When is the right time?
Investing and changing your software is a process that can take up valuable time in a business, especially when deciding on which provider. But, like many things there never truly is a right time, however there are questions to consider for when the time comes in your business.
- Have you outgrown your software? Are you at a point where the demands of your clients are increasing and your payroll software is now struggling to handle the volume?
- Is your software actually slowing your staff down, causing them to be less productive? What about the increasing cost of your payroll department? Has it got to a point where your software is becoming more of a burden than an asset to your team, and is no longer enhancing the process?
- Is the software outdated? You may be comfortable and familiar with your current software, however, when was the last time it had a valuable update that improved the way you worked? Is it time for a revamp, and see what new technology is out there?
- One of the most common questions we receive from clients is, “What valuable reporting features are available in your system?” Are you getting enough out of your system in relation to what you are putting in? Are features such as bespoke reporting available for you to deliver intuitive business insights into the back-office side of your organisation?
- What support do you receive from your provider? Technical issues can arise in any software, but what support system is in place? Are they reliable and easy to contact when needed? Or is it another time consuming task added to your day? When combining this with a slow payroll system, your payroll department is going to be less productive and ultimately, hold back the growth of your business.
- Scalability – where do you see your business in the next 2-3 years? If your system is already struggling with the volume; perhaps now is the perfect time to move before demand increases? So when your business grows, you won’t require more payroll staff for every new client – which will be more cost effective for your business in the long run.
These are all simple factors to help you evaluate if it’s the right time for your business. Getting your staff on board with the move shouldn’t be too hard if their frustrations are already present with your current payroll system.